WHAT INFORMATION IS BEING COLLECTED?
We collect a variety of information before, during and after you order. This includes:
Names, Addresses and Contact Information of the person(s) placing an order with us.
Names, Addresses and Contact Information of the person(s) using our services.
If you e-mail us or send us messages via social media, these messages are stored within our email system or social media accounts. These messages are stored for as long as practicable to allow us to provide you with better future services. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
WHO IS COLLECTING THE DATA?
This data is being collected by Sabre Paints Ltd. We use a password protected data management software to hold our data.
HOW IS IT BEING COLLECTED?
The majority of our data is collected directly from you. Whether you fill out a form for us online, or tell us face to face, via the telephone, via e-mail or message. In some cases, data may be given to us by a third party. This includes if somebody purchases a voucher for you ? they will usually give us your name and details to allow us to process their order, and provide our service to you.
WHY IS IT BEING COLLECTED?
Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or someone has ordered for you. Some of the data we collect is to help provide you with a better customer service experience. We are required by law to collect and store certain information relating to any order you place with us. Some data about transaction conducted on the website, such as order ID and customer’s email address, is being set to third parties, such as Trustpilot and Google, for the purpose of collecting customer reviews.
HOW WILL IT BE USED?
Data we collect will be used by Sabre Paint to enable us to provide our services and products to you. Contact data (e-mail addresses) may be used to send you direct offers from Sabre Paints about upcoming promotions or newsletters. These can be unsubscribed from at any time. Sabre Paints may internally analyse data for business and forecast purposes.
WHO WILL IT BE SHARED WITH?
We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include:
– Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number)
– Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a court order to do so.
HOW WILL THIS AFFECT YOU?
We collect, store and process your data in such a way that should have no negative effect on you as an individual.
HOW LONG IS THE DATA STORED FOR?
Most data we collect is stored indefinitely. This is to allow us to provide a better service to you as a customer in the event that you contact us again in the future. We are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc.
ACCESS TO STORED DATA
If you have any questions about data we hold about you, please feel free to contact us. You may request a copy of any data we store about you and we will comply with any requests as per the guidance of the Information Commissioner’s Office.
If you would like any clarification on how we collect, store or process your data please contact us directly. If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please check the ICO’s website at https://ico.org.uk
This business is owned and operated by Sabre Paints Ltd under domain name https://sabrepaints.co.uk. Our main contact for business is: [email protected]paints.co.uk.